Lifetime warranty on connections
Four-year warranty on scratching posts
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Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
The 2-Level Cat Tube – Version 3 is a vertical tower that combines a large scratching surface with two separate, sheltered resting areas. Each level creates an independent bed – there are no internal passages between the levels, giving the cat two separate hideaways.
The outer sides of the Tube create a vertical scratching surface covered with sisal mat. A distinctive feature of Version 3 is its replaceable scratching elements. Once the mat becomes worn, the upper bed can be unscrewed, the used side panel removed and replaced with a new element, without the need to replace the entire structure.
Inside, there are two solid resting areas equipped with removable cushions that can be washed at up to 40°C. The panels and internal shelves are made of varnished wood. The inside of the Tube is available in two finish options – waxed or varnished.
The model offers as many as 5 types of top finish: a full closed top with a round cushion, Tire bed, Rosette, Rosette with ring, and Rosette with ring and pillars. The Rosette variants are separate modules and increase the total height of the Tube by approximately 15 cm.
The Tube is available in three sizes, making it possible to choose the appropriate diameter and height according to the size of the cat and the available space.
This two-level cat tower in the form of a tube provides two sheltered resting areas and a large vertical scratching surface. The ability to replace worn elements covered with sisal mat makes it possible to refresh the most intensively used part of the scratcher without replacing the entire Tube.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)