Lifetime warranty on connections
Four-year warranty on scratching posts
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Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
The Large Cat Exercise Wheel with Base is an indoor toy designed to provide cats with an opportunity for movement and active play. This model is intended for cats weighing no more than 8 kg. The wheel has an external diameter of 135 cm and runs on polyurethane rollers fitted with ball bearings. An adjustable brake and rotation lock allow the owner or carer to control how the wheel is used.
The large exercise wheel allows a cat to walk or run at its own pace and can add variety to everyday activity. The larger wheel diameter provides more space while moving, making this model suitable for larger or longer-bodied cats for which a smaller wheel may not provide the correct posture.
This model is intended for cats with a maximum weight of 8 kg. This is the maximum load specified for the product and must not be exceeded. When choosing the correct wheel size, the length of the cat’s body and its position inside the wheel should also be considered. The cat’s back should not be excessively curved while moving.
Important: the wheel is a toy intended to provide movement and entertainment. It is not training, rehabilitation or medical equipment. If the cat has orthopaedic or cardiac conditions, or if there are any other health-related concerns, a veterinarian should be consulted before the wheel is used.
The wheel and base are made of birch plywood. The running surface is covered with carpet. The wheel runs on polyurethane rollers fitted with ball bearings.
The mechanism consists of:
The wheel is fitted with an adjustable brake that increases resistance and limits the rotational speed. The brake should be adjusted so that the wheel cannot accelerate excessively while the cat is running.
The product also has a rotation lock. Whenever the owner or carer is away, the wheel must remain locked.
The product is supplied in two parts:
Preparation consists of correctly placing the wheel in the base. Before first use:
Do not use the product if any part is loose, damaged or incorrectly positioned.
Not every cat will immediately understand how the rotating wheel works. Introduce the product calmly and allow the cat to explore it at its own pace.
Never place the cat inside the wheel by force or make it run. The cat should use the wheel voluntarily and at its own pace.
| External wheel diameter | 135 cm |
| Internal wheel diameter | 123 cm |
| Wheel depth | 32 cm |
| Running surface width | 28.7 cm |
| Base dimensions | 45 × 140 cm |
| Base height | 42 cm |
| Total assembled height | 142.5 cm |
| Maximum cat weight | 8 kg |
The lacquers comply with the requirements of DIN EN 71-3 and contain no formaldehyde, insecticides or heavy metals. The colour of the wooden parts can be selected when configuring the product.
The wheel has an open construction, so the cat must be supervised whenever the product is in use. Running too quickly or intensely may cause the cat to lose its balance and fall out of the wheel.
The technical condition of the wheel should be checked regularly. Pay particular attention to:
If the product is used frequently, the moving components should be checked more often. Clean the wheel with a dry or slightly damp cloth. Do not use aggressive detergents.
If any damage, excessive looseness or abnormal operation is noticed, discontinue use until the product has been inspected and repaired. Store the wheel in a dry indoor area.
The product is covered by a 24-month manufacturer’s warranty from the date of purchase. Proof of purchase is required for a warranty claim.
Service requests should be sent to [email protected] and should include the order number, a description of the problem and photographic documentation.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)