Lifetime warranty on connections
Four-year warranty on scratching posts
Dear customers,
Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
The 3-Level Cat Tube – Version 1 is a tower that combines a large scratching surface with three levels hidden inside the structure. The individual levels are connected by a system of internal passages, allowing the cat to move freely between them, hide, rest and observe the surroundings.
The outer surface of the Tube is covered with a 5 mm thick sisal mat, creating a large area for everyday scratching and stretching. The cylindrical design allows the cat to use the scratching surface from different sides while taking up relatively little floor space compared with the number of available levels.
Inside, there are three levels equipped with removable cushions that can be washed at up to 40°C. The panels, shelves and passages are made of varnished hardwood plywood. The inside of the Tube is available in two finish options – waxed or varnished, making the surface easier to clean and helping protect it against moisture.
The model offers as many as 5 types of top finish: a full closed top, Tire bed, top with passage, Rosette and Rosette with ring. This makes it possible to adapt the upper part of the tower to the way the cat prefers to use the scratcher – as an enclosed resting place, an open bed or an additional passage.
The Tube is available in three sizes, making it possible to choose the appropriate height and diameter according to the size of the cat and the available space.
This three-level cat tower in the form of a tube combines a large scratching surface with hideaways and an internal passage system. Three levels provide several places for resting and observing, while the choice of 5 different top finishes allows the Tube to be further adapted to the cat’s preferences.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)