Lifetime warranty on connections
Four-year warranty on scratching posts
Dear customers,
Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
The 2-Level Cat Tube – Version 4 is a tower with a distinctive, more open design that combines resting areas with large scratching surfaces. Open spaces between the vertical elements allow the cat to access the individual levels easily, observe the surroundings and use the beds from different sides.
The structure features replaceable scratching elements covered with sisal mat. Once they become worn, the upper bed can be unscrewed, the used side panel removed and replaced with a new element without replacing the entire cat tree. This practical solution makes it easy to renew the areas that are used most intensively.
The Tube has solid resting levels without internal passages between them. The shelves are equipped with removable cushions that can be washed at up to 40°C. The panels and internal resting areas are made of varnished hardwood plywood, while the inside can be finished with either wax or varnish.
The model offers as many as 5 types of top finish: a full closed top with a round cushion, Tire bed, Rosette, Rosette with ring, and Rosette with ring and pillars. The Rosette variants are separate modules and increase the total height of the Tube by approximately 15 cm.
The Tube is available in three sizes, making it possible to choose the right diameter and height according to the size of the cat and the available space.
This two-level cat tower in the form of a tube combines resting, observing and scratching areas in one structure. Its open design and replaceable sisal-covered elements distinguish this version and make it easy to renew the scratching surfaces when they become worn.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)