Lifetime warranty on connections
Four-year warranty on scratching posts
Dear customers,
Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
The 2-Level Cat Tube – Version 1 is a vertical structure that combines a large scratching surface with sheltered spaces for resting and observing the surroundings. Its two-level interior allows the cat to use the tube both as a hideaway and as a space for moving between the individual levels.
The outside of the tower is covered with a 5 mm thick sisal mat, creating a large vertical scratching surface. Its cylindrical shape allows the cat to scratch from different sides while also encouraging climbing and full-body stretching.
Inside, there is a system of passages connecting the two levels, allowing the cat to move freely within the structure. The enclosed interior creates a quiet place for resting and hiding. The inside can be finished with either wax or varnish.
One of the key advantages of this model is the choice of as many as 5 types of top finish. Available options include a full closed top, Tire bed, passage, Rosette and Rosette with ring. This makes it possible to adapt the structure to the cat’s preferences – from a more enclosed resting area to an open bed or access to the top of the tower.
The Tube is also available in three sizes, making it easier to choose the right diameter and height for the cat.
This two-level cat tower in the form of a tube combines a scratching surface, hideaway and resting area in one compact structure. The choice of 5 different top finishes makes it possible to adapt the Tube to the way the cat prefers to rest and use its scratching furniture.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)