Lifetime warranty on connections
Four-year warranty on scratching posts
Dear customers,
Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
The EX-2D contains one double hammock, a cat house, a paddle bed, a rosette bed and scratching posts. The paddle bed and rosette bed are separate components. The hammock has a hardwood plywood frame and a cover removable for washing.
The configurator offers a choice of a version with a pouf cushion or with a ring-shaped bed.
Choose the house cap with a passage opening, fully closed or with a ring-shaped bed. The house can have round openings, oval openings or an open-front design. Its interior finish can be waxed or varnished.
See the configurator for upholstery materials, wood finishes, mat colours, rope types and base options. Choose the options you prefer.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)