Lifetime warranty on connections
Four-year warranty on scratching posts
Dear customers,
Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
EX-2D-5B has a hardwood plywood base and scratching posts 14 cm in diameter. The model includes a cat house, one large double hammock, two paddle beds and a separate dish bed. Another bed is chosen in the configurator.
Choose one bed in the configurator: a dish bed 51 cm in diameter with a pouf, a dish bed 51 cm in diameter with a ring cushion, or a rosette bed with an inner diameter of 45 cm.
The house lid can have a passage, be fully closed or come with a ring cushion. Round openings, oval openings and an open-front house are available. Choose a waxed or varnished interior.
You can also choose the upholstery material, wood finish, mat colour, rope type and base option in the configurator.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)