Lifetime warranty on connections
Four-year warranty on scratching posts
Dear customers,
Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
Dimensions:
Base: 70 × 70 cm
Platform: 50 × 70 cm
Platform: 40 × 70 cm
Platform: 30 × 70 cm
Top platform: 50 × 50 cm
Post diameter: 14 cm
Post heights: 4 × 50 cm and 3 × 100 cm
Overall height: 216 cm
The cat tree is standardly covered entirely with artificial grass, giving it a unique and natural appearance.
For even greater comfort, you can also order soft, removable covers in the form of slip-on pads. They provide your cat with a soft, pleasant-to-the-touch resting surface, making relaxation even more comfortable.
The covers are made from high-quality Soft Touch upholstery fabric, which allows water to pass through easily, dries quickly, and is easy to keep clean.
The cat tree is fully weatherproof and has been designed as follows:
Platforms are made from waterproof plywood and additionally protected with a waterproof marine-grade varnish. The surface is covered with artificial grass (currently available only in green).
Posts are made from solid wood that has been pressure-treated and wrapped with a synthetic rope that imitates natural sisal while offering very similar durability and scratching properties. The rope is completely resistant to changing weather conditions (currently available in white, resembling natural sisal; the photos show the previous version of the rope).
Connections: Our waterproof cat trees feature an innovative fastening system developed by our company. This system allows all components to be tightened securely while ensuring exceptional durability and a long service life, regardless of tightening force or the number of assembly and disassembly cycles.
On sunny days, the entire cat tree can be washed with water and detergent or cleaned using a pressure washer. After washing, it should remain in direct sunlight until completely dry.
We provide a 5-year warranty on the connection system used in our waterproof cat trees.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)