Lifetime warranty on connections
Four-year warranty on scratching posts
Dear customers,
Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
The TDR Cat Tube is a tower that combines a large scratching surface, a sheltered interior and an elevated Rosette bed. The 80 cm high structure has two entrances to the Tube, allowing the cat to use the interior comfortably as a hideaway and resting place.
The outer surface of the Tube is covered with a 5 mm thick sisal mat, creating a large area for everyday scratching and stretching. Its cylindrical shape allows the cat to use the scratching surface from different sides, while the enclosed interior provides a quiet place to rest.
Above the Tube there is a Rosette with an inner diameter of 45 cm, mounted on a 30 cm post. Its underside is made of varnished hardwood plywood, while the rim is covered with sisal mat. Inside there is a removable cushion that can be taken out for washing. The Rosette creates a comfortable elevated place for resting and observing the surroundings.
The inside of the Tube is not upholstered, and its walls can be protected with wax, making the surface easier to clean and wipe down. The internal wooden elements are made of varnished hardwood plywood, while the cushions inside can be removed for washing.
The model is available with 2 variants of the Tube’s top panel: a full closed top with a round cushion or a top with a passage and a crescent-shaped cushion. This makes it possible to choose whether the upper part of the Tube should serve as an additional resting place or allow the cat to access the top of the structure.
The TDR cat tower in the form of a Tube offers a sheltered resting space, a large scratching surface and a comfortable elevated bed. Two entrances and the upper Rosette allow the cat to choose between a quiet hideaway and an open place for observing the surroundings.
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Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)