Lifetime warranty on connections
Four-year warranty on scratching posts
Dear customers,
Here You got the possibility to customize your cat tree/product. Below You will find all available options and if You will have any doubt, please check all informations in our template ( under )
The large suspended cat exercise wheel provides domestic cats with additional physical activity, entertainment and behavioural stimulation. It is designed for cats weighing up to 8 kg. With an outer diameter of 135 cm, the wheel offers more room for movement than the smaller versions.
The product is intended exclusively for indoor use. It is not training or rehabilitation equipment and does not replace veterinary advice.
The term “suspended” refers to the way the wheel is mounted inside its support structure. The wheel rotates on a steel axle fitted into two self-aligning ball bearings. The complete product stands on its own 60 × 100 cm wooden base and does not require wall or ceiling installation.
The galvanised steel support structure is enclosed with plywood elements, combining the rotating mechanism with a stable and neatly finished base.
The wheel has an adjustable mechanical brake that limits its rotational speed. Before use, the brake resistance must be set so that the wheel cannot accelerate excessively while the cat is running.
The rotation lock stops the wheel completely. It must always be engaged when the cat cannot be supervised.
The large model is intended for cats weighing no more than 8 kg. Selection should take into account not only body weight but also the cat’s body length, movement and back position while running. The larger wheel diameter may provide more suitable space for cats that find smaller models too restrictive.
The maximum permitted weight of 8 kg must not be exceeded. Overloading may damage the structure and increase the risk of injury to the cat.
| Outer wheel diameter | 135 cm |
|---|---|
| Inner wheel diameter | 123 cm |
| Wheel depth | 32 cm |
| Running surface width | 28.7 cm |
| Base dimensions | 60 × 100 cm |
| Total height | 144.5 cm |
| Maximum cat weight | 8 kg |
Regularly inspect the axle and bearings, brake setting, structural stability, fastening elements and running surface. More frequent inspections are required when the wheel is used intensively.
Stop using the product immediately if excessive play, unusual noise, resistance during rotation or structural damage is detected. Do not resume use until the cause has been diagnosed and corrected.
The product is covered by a 24-month manufacturer’s warranty. Proof of purchase is required. Service requests can be sent to [email protected]. Warranty service is carried out at the manufacturer’s premises.
Our products meet the highest quality standards of both, the workmanship and the used materials. Each product passes through thorough quality control before shipment, we also make every effort to ensure that the components used in their production are completely safe for cats and household members, e.g. all varnishes meet the DIN EN 71 standard which means they do not contain formaldehyde, insecticides and heavy metals. Such varnishes can be used in hospitals and even for painting toys for children.
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- 24 months warranty Door to Door
https://cat-tree-rufi.com/content/31-warunki-gwarancji
- Extended warranty program with a lifetime warranty on all connections in the products and a 4-year warranty on the rope
https://cat-tree-rufi.com/content/34-extended-warranty-program
- delivery within the EU included in the price (not applicable to accessories, beds and toys),, including full protection of the shipped goods, each package is insured for its equivalent, simple procedures for complaint of transport damage, without customer involvement, without damage protocols, etc.
- full warranty and post-warranty service, at any time you can order any part of the scraper, (even if the model has been withdrawn from production all the components are still available as spare parts)